Last Updated – March 05, 2026
Welcome to ElleAuraShop. Your privacy and the security of your personal information are very important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose the personal information you provide when you visit or make a purchase on elleaurashop.in (“Website”, “we”, “us”, or “our”).
By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit our Website, we may collect certain information to provide and improve our services.
a. Personal Information You Provide
We collect information that you voluntarily provide when you:
- Place an order
- Create an account
- Subscribe to newsletters
- Contact customer support
- Participate in promotions or surveys
This information may include:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Payment Details (processed securely through third-party payment gateways)
- Order History and purchase preferences
We do not store your card or banking information on our servers.
b. Automatically Collected Information
When you access our Website, certain information may automatically be collected including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time and Date of Visit
- Referring Website
This information helps us analyze website usage and improve user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders
- To manage your account and transactions
- To provide customer support
- To communicate order updates and service notifications
- To send marketing emails and promotional offers (only if you opt-in)
- To improve our website functionality and user experience
- To detect and prevent fraud or security threats
- To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
However, we may share your information with trusted service providers who help us operate our business, including:
- Payment processing companies
- Shipping and logistics partners
- Website hosting providers
- Marketing and analytics service providers
These service providers are authorized to use your information only to perform services on our behalf.
We may also disclose information if required by law or government authorities.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to:
- Improve website functionality
- Remember your preferences
- Analyze traffic and usage patterns
- Provide personalized content
You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Log Files
Like most websites, ElleAuraShop uses log files.
These log files record visitors when they visit the website. The information collected may include:
- IP Address
- Browser Type
- Internet Service Provider (ISP)
- Date and Time Stamp
- Referring / Exit Pages
This data is not linked to any personally identifiable information and is used only for website analytics and administration.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.
Typical retention periods include:
Order Information
Retained for 5 years for accounting, tax compliance, and dispute resolution.
Account Information
Retained until the user deletes their account or requests removal.
Marketing Data
Stored until you unsubscribe from marketing communications.
Website Usage Data (Analytics & Logs)
Typically retained for 7 to 30 days for performance analysis and security monitoring.
Once the retention period expires, we securely delete or anonymize your data unless longer retention is required by law.
7. Third-Party Services
Our Website may include links or integrations with third-party services such as:
- Payment gateways
- Analytics providers
- Advertising partners
These third-party services have their own privacy policies, and we are not responsible for their data practices.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your personal data
- The right to restrict processing of your data
- The right to object to marketing communications
- The right to request a copy of your personal data
To exercise these rights, please contact us using the details below.
We will respond to legitimate requests within 30 days.
9. GDPR Data Protection Rights
If you are located in the European Economic Area (EEA), you have certain data protection rights.
You have the following rights:
Right to Access
You have the right to request copies of your personal data.
Right to Rectification
You have the right to request correction of inaccurate or incomplete data.
Right to Erasure
You have the right to request deletion of your personal data under certain conditions.
Right to Restrict Processing
You have the right to request restriction of processing of your personal data.
Right to Object to Processing
You have the right to object to our processing of your personal data.
Right to Data Portability
You have the right to request that we transfer your data to another organization or directly to you.
If you make a request, we will respond within 30 days.
10. CCPA Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the following rights:
- The right to request disclosure of the personal data we collect about you
- The right to request deletion of personal data collected about you
- The right to request that your personal data not be sold
ElleAuraShop does not sell personal information to third parties.
If you would like to exercise any of these rights, please contact us.
We will respond within 30 days of receiving your request.
11. Children’s Privacy
Our Website is not intended for use by children under the age of 13.
We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will take steps to delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
When updates are made, the “Last Updated” date at the top of this page will be revised.
We encourage users to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: elleaura9@gmail.com
